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Frequently Asked Questions



What is an Ebook?

An Ebook is an Electronic Book: a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.


Do I need any special software to read an Ebook?

Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which is already present on most PCs and Macs etc., or can be obtained from www.adobe.com.

Ebooks in Word format will require Microsoft Word, or Word Viewer, or an editor capable of reading such files. Many Ebooks come in exe format which can run on any Windows PC.

You may need extracting software such as Winzip to unpack your purchase from the ZIP folder that some arrive in.  However, this ability is built-in to more recent operating systems such as Windows XP.


Will I get an instant download of my purchase?

Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away.


Which methods of payment do you accept?

Currently we accept credit card and debit card payments by PayPal.  But you don't need an account with Paypal to use their system.


I cannot download my purchase! What shall I do?

Simply contact us and we will help you.




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